All articles/Topic
Artificial Intelligence
The robot that chases people: automated reminders, stale quotes and follow-ups
How to build reminder, stale-quote and follow-up automation that people actually trust: due-date semantics, escalation, snooze, and AI-drafted chase messages.
Cutting vulnerability noise: using AI and public data to demote CVEs that don't matter
Most CVEs in a scan report have no fix available. How we use OSV.dev data and a small AI step to demote them safely, and fail noisy when the enrichment breaks.
#vulnerability-management#cve#patch-management#devsecops#osv
Is ChatGPT recommending you? Measuring your visibility to AI assistants
How we built a scheduled task that asks ChatGPT, Claude, Gemini and Perplexity the questions our buyers ask, and tracks whether PicNet appears over time.
#generative-engine-optimisation#answer-engine-optimisation#ai-search#marketing-measurement#seo
Practical AI in Marketing: the series
A series on AI in marketing for Australian IT managers: assistant visibility, content pipelines with human editors, and marketing ops automation we run ourselves.
#ai-search#content-operations#marketing-automation#generative-engine-optimisation
Practical AI in Business Operations: the series
A series on unglamorous back-office automation: timesheets, leave, reminders and daily digests, grounded in systems PicNet runs on itself and for clients.
#business-automation#back-office#workflow-automation#ai-adoption#operations
Reconciling timesheets, leave and payroll automatically
How we run scheduled cross-system checks between leave forms, timesheets and Xero payroll, where plain joins are enough and where LLM matching earns its place.