Business Operations

Guido Tapia

August 17, 2026

Practical AI in Business Operations: the series

Most of the AI conversation in Australian business is about the big swing: the customer-facing assistant, the strategy deck, the platform decision that takes a year to unwind if it goes wrong. This series is about the other end of the scale. Timeshee ...

#business-automation#back-office#workflow-automation#ai-adoption#operations

in artificial-intelligence business-operations

Guido Tapia

August 17, 2026

Reconciling timesheets, leave and payroll automatically

Most Australian businesses under a few hundred staff run payroll across at least three systems that never talk properly: a form or email where leave gets requested, a timesheet system where hours get captured, and an accounting package like Xero wher ...

#payroll#xero#data-integration#automation#back-office

in artificial-intelligence business-operations

Guido Tapia

August 24, 2026

The robot that chases people: automated reminders, stale quotes and follow-ups

Most operations teams have a version of the same list. Quotes sent three weeks ago with no answer. A job waiting on a client document since before the last public holiday. A renewal that needed a conversation in June and is now awkward. Nobody decide ...

#automation#workflow-automation#crm#scheduled-jobs#llm

in artificial-intelligence business-operations

Guido Tapia

September 7, 2026

A morning digest your team actually reads: AI-summarised news, spend and system health

Most Australian operations teams I talk to are subscribed to too much. Cloud billing alerts to one inbox, an uptime tool posting to a Slack channel, ad platform notifications to whoever set up the account three years ago, four vendor newsletters, and ...

#llm-summarisation#automation#monitoring#cloud-costs#prompt-design

in artificial-intelligence business-operations