All articles/Topic
Business Operations
Answering from your own documents: a policies and procedures assistant for any business
How to build a retrieval assistant that answers staff questions from your own HR, ops and product documents, with citations, refusals, evaluation and costs.
A morning digest your team actually reads: AI-summarised news, spend and system health
How to build a daily digest email teams actually read: LLM-summarised industry news, yesterday's cloud and ad spend, and whatever monitoring flagged overnight.
#llm-summarisation#automation#monitoring#cloud-costs#prompt-design
The robot that chases people: automated reminders, stale quotes and follow-ups
How to build reminder, stale-quote and follow-up automation that people actually trust: due-date semantics, escalation, snooze, and AI-drafted chase messages.
Practical AI in Business Operations: the series
A series on unglamorous back-office automation: timesheets, leave, reminders and daily digests, grounded in systems PicNet runs on itself and for clients.
#business-automation#back-office#workflow-automation#ai-adoption#operations
Reconciling timesheets, leave and payroll automatically
How we run scheduled cross-system checks between leave forms, timesheets and Xero payroll, where plain joins are enough and where LLM matching earns its place.