Your IT Issues

Your staff deserve responsive, high quality IT support when they most need it. We recognise this and strive to deliver world class IT support to our customer base on a daily basis. We QA our support procedures, checklists and customer engagement techniques on a regular basis to ensure we always delivering the best quality support we can.

PicNet’s IT Support services are trusted by hundreds of Australian businesses. We possess the manpower to provide speedy response times and support that’s tailored to by local, experienced engineers.

From remote support to getting engineers on-site as often or as little as you need, our engineers are local, personable and highly skilled. They’re also backed by in house team of service desk personnel ensuring you always have someone at the other end of the phone when you need them.

We provide our customers with a dedicated account manager who will make it thier mission to ensure PicNet’s IT Support service is always meeting your expectations.