Responsive, Knowledgeable and Local

You and your staff deserve responsive, high quality IT support when they most need it. We recognise this and strive to deliver world class IT support to our customer base on a daily basis. Our procedures, checklists and customer engagement techniques are reviewed on a regular basis to ensure we deliver the best quality IT support and service possible.

Our locally based IT engineers are personable and highly skilled. We can deliver remote and/or onsite IT support with our locally based IT service desk to ensure you always have someone at the other end of the phone when you need them.

We provide our customers with a dedicated account manager who will make it their mission to ensure PicNet’s IT Support service is always meeting your expectations.