Business IT Support

Technology is shifting at an accelerated rate with regards to the Cloud, digital transformation, Agile, disruptive tech, and cyber security all acting as core functions of your IT infrastructure. It can often seem impossible to find the time to resolve ongoing IT issues and, in the long run, the associated slowdown will inevitably cause detrimental effects to your productivity and bottom line.

Firms with IT central to their operations can’t afford to fall behind when it comes to ensuring the backbone of your business is always running smoothly. That’s where PicNet can help.

We helped Reckitt Benckiser turn their IT help desk outside in

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How we managed a massive wi-fi rollout of 100 stores in Australia for Terry White Chemists

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How Cerebral Palsy Alliance solved its IT support problems

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Your IT issues

Trusted by hundreds of businesses, we possess the manpower to provide speedy response times and support that’s tailored to you by local, experienced engineers.

From remote support to getting engineers on site as often or as little as you need, our engineers are local, personable and highly-skilled at what they do. We always provide dedicated Account Managers who speak your language.

We can also provide auditing services, enabling us to advise you on how best to use technology to increase efficiency and productivity in your business. Our team of local engineers are up to speed on the latest technology developments and can advise you on what’s best for your business. We offer regular meetings at your request to inform your team of the latest solutions available and, more importantly, what’s right for your business. We can implement any necessary changes to keep you at the top of your game.