Business IT Support
We helped Reckitt Benckiser turn their IT help desk outside in
How we managed a massive wi-fi rollout of 100 stores in Australia for Terry White Chemists
How Cerebral Palsy Alliance solved its IT support problems
Your IT Issues
Your staff deserve responsive, high quality IT support when they most need it. We recognise this and strive to deliver world class IT support to our customer base on a daily basis. We QA our support procedures, checklists and customer engagement techniques on a regular basis to ensure we always delivering the best quality support we can.
PicNet’s IT Support services are trusted by hundreds of Australian businesses. We possess the manpower to provide speedy response times and support that’s tailored to by local, experienced engineers.
From remote support to getting engineers on-site as often or as little as you need, our engineers are local, personable and highly skilled. They’re also backed by in house team of service desk personnel ensuring you always have someone at the other end of the phone when you need them.
We provide our customers with a dedicated account manager who will make it thier mission to ensure PicNet’s IT Support service is always meeting your expectations.
Our Promise
5 star
client rating
100s of
happy clients
15 minute response time
support level agreement
We can provide the following solutions
Standalone IT support, service desk, pro-active infrastructure maintenance, scheduled and ad-hoc onsite visits
Add-on expertise to your
existing IT team
Office relocations
Consultancy – From IT security to infrastructure
and capacity planning to disaster recovery
Cloud migration
Software development
Contact Us
Our team of IT experts are standing by and
eager to help you find the right solution
Contact us today and one of our senior managers will be in touch to discuss your requirements and explain how PicNet can help.
