Guido Tapia

Guido Tapia

Director of Software Development and Machine Learning Services at PicNet

Guido manages the Software Development and Machine Learning teams at PicNet. They specialise in delivering complex systems that are usually beyond the capabilities of regular outsourcing companies. Such systems as; highly distributed systems, machine learning and artificial intelligence solutions, business critical applications, etc.

Guido Tapia

August 31, 2026

Document hygiene at scale: finding stale, duplicated and over-shared files

Most Microsoft 365 tenants we are asked to look at have the same shape. A few thousand active documents that people use every week, and somewhere behind them a much larger pile that nobody has opened since the project closed. Old tender responses. Th ...

#sharepoint#onedrive#information-governance#data-retention#privacy

in artificial-intelligence data-governance

Guido Tapia

August 24, 2026

The robot that chases people: automated reminders, stale quotes and follow-ups

Most operations teams have a version of the same list. Quotes sent three weeks ago with no answer. A job waiting on a client document since before the last public holiday. A renewal that needed a conversation in June and is now awkward. Nobody decide ...

#automation#workflow-automation#crm#scheduled-jobs#llm

in artificial-intelligence business-operations

Guido Tapia

August 17, 2026

Practical AI in Business Operations: the series

Most of the AI conversation in Australian business is about the big swing: the customer-facing assistant, the strategy deck, the platform decision that takes a year to unwind if it goes wrong. This series is about the other end of the scale. Timeshee ...

#business-automation#back-office#workflow-automation#ai-adoption#operations

in artificial-intelligence business-operations

Guido Tapia

August 17, 2026

Reconciling timesheets, leave and payroll automatically

Most Australian businesses under a few hundred staff run payroll across at least three systems that never talk properly: a form or email where leave gets requested, a timesheet system where hours get captured, and an accounting package like Xero wher ...

#payroll#xero#data-integration#automation#back-office

in artificial-intelligence business-operations

Guido Tapia

August 10, 2026

Governing AI in Australian health: privacy, PHI and safe adoption

Most AI conversations we have with health organisations stall at the same point. Not "does it work", but “where does the patient data go, who is accountable when it goes somewhere it shouldn't, and who signs the output”. Those are the right questions ...

#privacy#governance#health-it#data-residency#procurement

in artificial-intelligence healthcare

Guido Tapia

August 7, 2026

Scanning public health signals: outbreak and drug safety news monitoring

The first post in this series described a daily digest: a scheduled job that reads a wide set of sources, summarises them, and emails one message to one group. It works because nobody is relying on it for anything time critical. If it misses somethin ...

#public-health-surveillance#drug-safety#alerting#llm-classification#integration

in artificial-intelligence healthcare