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AI Agents
Giving AI safe access to your systems: from chatbots to agents
When a chatbot answers questions from your policy documents and gets one wrong, the harm ends at a bad answer. An agent that can update your CRM, raise a purchase order or email a customer can make mistakes inside your…
#ai-agents#model-context-protocol#integration-architecture#ai-governance#least-privilege
From runbooks to agents: automating ops toil without automating outages
Most IT teams keep a folder of runbooks that someone works through by hand: purge stale records, rotate logs, fix the config value that keeps drifting, restart the service that leaks memory. Nobody enjoys this work, and…
#runbook-automation#ai-agents#operations#least-privilege#change-management
Practical AI in DevOps: the series
Most of what gets written about AI in DevOps is written by people selling AI in DevOps. This series is our attempt at something more useful: a running account of what we actually run, what it costs us, and where it…