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Artificial Intelligence
A policy and procedure chat assistant for health organisations
Most health organisations have somewhere between a few hundred and a few thousand internal documents that tell staff how to do things. Consent forms. Incident escalation. Rostering rules. Infection control procedures.…
Where deterministic matching ends: cleaning and matching patient records with AI
Every organisation that runs more than one system eventually holds the same person several times over. A referral arrives with a shortened first name and no date of birth. The patient administration system has them at…
#entity-resolution#data-integration#centazio#master-data#fhir
From meeting audio to structured minutes in health settings
Most health services we talk to are drowning in meetings before they get anywhere near a patient. Clinical governance committees, quality and safety, credentialling, infection control, drug and therapeutics, plus…
#meeting-transcription#speech-to-text#clinical-governance#privacy#ai-governance
Mining patient feedback and complaints for themes
Most health services in Australia are sitting on several years of patient comments that nobody has read from start to finish. The Likert scores get tabulated and put in the quarterly pack. The free text gets skimmed by…
#patient-feedback#natural-language-processing#clinical-governance#privacy#large-language-models
AI-assisted medical coding: suggestions your coders can defend
Clinical coding is one of the few places in a hospital where a software error has a directly calculable dollar value. Under activity based funding, the 2025-26 National Efficient Price is $7,258 per NWAU(25), a 5.9%…
#clinical-coding#icd-10-am#activity-based-funding#human-in-the-loop#health-it
Predicting appointment no-shows: what actually works in an Australian clinic
Every conversation about AI in health at the moment is about language models. Meanwhile the problem that most reliably wastes clinic capacity, the patient who does not turn up, is best solved with a technique that has…
#machine-learning#xgboost#patient-scheduling#predictive-analytics#health-it