Privacy
July 28, 2026
Mining patient feedback and complaints for themes
Most health services in Australia are sitting on several years of patient comments that nobody has read from start to finish. The Likert scores get tabulated and put in the quarterly pack. The free text gets skimmed by whoever is assembling that pack ...
#patient-feedback#natural-language-processing#clinical-governance#privacy#large-language-models
July 31, 2026
From meeting audio to structured minutes in health settings
Most health services we talk to are drowning in meetings before they get anywhere near a patient. Clinical governance committees, quality and safety, credentialling, infection control, drug and therapeutics, plus multidisciplinary case conferences th ...
#meeting-transcription#speech-to-text#clinical-governance#privacy#ai-governance
August 10, 2026
Governing AI in Australian health: privacy, PHI and safe adoption
Most AI conversations we have with health organisations stall at the same point. Not "does it work", but “where does the patient data go, who is accountable when it goes somewhere it shouldn't, and who signs the output”. Those are the right questions ...