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Privacy
Document hygiene at scale: finding stale, duplicated and over-shared files
Most Microsoft 365 tenants we are asked to look at have the same shape. A few thousand active documents that people use every week, and somewhere behind them a much larger pile that nobody has opened since the project…
#sharepoint#onedrive#information-governance#data-retention#privacy
Governing AI in Australian health: privacy, PHI and safe adoption
Most AI conversations we have with health organisations stall at the same point. Not "does it work", but "where does the patient data go, who is accountable when it goes somewhere it shouldn't, and who signs the…
From meeting audio to structured minutes in health settings
Most health services we talk to are drowning in meetings before they get anywhere near a patient. Clinical governance committees, quality and safety, credentialling, infection control, drug and therapeutics, plus…
#meeting-transcription#speech-to-text#clinical-governance#privacy#ai-governance
Mining patient feedback and complaints for themes
Most health services in Australia are sitting on several years of patient comments that nobody has read from start to finish. The Likert scores get tabulated and put in the quarterly pack. The free text gets skimmed by…
#patient-feedback#natural-language-processing#clinical-governance#privacy#large-language-models