Software, AI and IT insights
Writing from PicNet's engineers on AI, software, cloud and the systems Australian organisations run on.
Entity resolution at scale: deterministic first, LLM for the tail
Most organisations we work with hold the same customer three or four times. The CRM has one copy under a trading name. The finance system has another under the registered company name, and a third came in from a web…
#entity-resolution#record-linkage#llm#data-quality#master-data
Cloud cost control as code: automated spend reports, stale resources and off-hours shutdowns
Most cloud bills grow slowly. A test VM runs through a long weekend, or a disk outlives the server it was attached to, and nobody notices until the invoice arrives. The fast blowouts are rarer and much worse. In…
A research assistant grounded in your own precedents and knowledge
A senior associate wants to know how the firm usually drafts a limitation of liability clause for a software supply agreement. The answer is in the firm somewhere, either in the precedent bank or in a file note a…
#retrieval-augmented-generation#legal-technology#knowledge-management#access-control#law-firms
Code-first integration with Centazio: why we built an open-source alternative to drag-and-drop iPaaS
Integration projects often go the same way. A team buys an iPaaS subscription, drags a CRM connector onto a canvas and wires it to the finance system. By Friday, records are flowing. Six months later the canvas has…
Watching the watchers: monitoring your CI/CD pipelines, branch protection and repo hygiene
Most organisations monitor production closely and barely monitor their delivery tooling. Someone sets up a nightly build or a branch protection rule and confirms it works that day. After that, nobody looks at it again…
Contract review and clause extraction: what AI can and can't do
The first AI idea most firms have is to paste a contract into a chat window and ask what's wrong with it. The output reads well. It names a few issues, sounds confident, and gives a partner no way to tell whether the…
#contract-review#clause-extraction#legal-tech#llm#document-automation