All articles/Topic
Artificial Intelligence
Practical AI in DevOps: the series
Most of what gets written about AI in DevOps is written by people selling AI in DevOps. This series is our attempt at something more useful: a running account of what we actually run, what it costs us, and where it…
Listening at scale: monitoring industry forums and communities with AI
Most listening set-ups I see at Australian mid-market companies are a saved search and a daily email digest. That catches press mentions and misses almost everything that happens in the communities where your buyers ask…
#social-listening#community-marketing#brand-monitoring#llm-classification#content-strategy
Answering from your own documents: a policies and procedures assistant for any business
Most of the questions that clog an HR inbox or an operations channel have already been answered in writing. The leave policy says what happens when a public holiday falls during annual leave. The installation manual…
When AI must not act alone: human-in-the-loop patterns for security automation
Most of the AI security work we do for clients ends up hinging on one question: what is this thing allowed to do on its own at 3am on a Sunday? Everything else follows from the answer. Model choice, prompt design, which…
#human-in-the-loop#security-automation#ai-governance#audit-trail#soc-operations
Ad spend guardrails: automated Google Ads reporting and anomaly alerts
Most organisations we work with have alerts on cloud spend. If an AWS account jumps 30% overnight, someone gets paged. The same organisation will spend a comparable amount on Google Ads and review it once a month, in a…
#google-ads#marketing-automation#anomaly-detection#llm#reporting
A morning digest your team actually reads: AI-summarised news, spend and system health
Most Australian operations teams I talk to are subscribed to too much. Cloud billing alerts to one inbox, an uptime tool posting to a Slack channel, ad platform notifications to whoever set up the account three years…
#llm-summarisation#automation#monitoring#cloud-costs#prompt-design