All articles/Author
Guido Tapia
Practical AI in Business Operations: the series
Most of the AI conversation in Australian business is about the big swing: the customer-facing assistant, the strategy deck, the platform decision that takes a year to unwind if it goes wrong. This series is about the…
#business-automation#back-office#workflow-automation#ai-adoption#operations
Reconciling timesheets, leave and payroll automatically
Most Australian businesses under a few hundred staff run payroll across at least three systems that never talk properly: a form or email where leave gets requested, a timesheet system where hours get captured, and an…
Governing AI in Australian health: privacy, PHI and safe adoption
Most AI conversations we have with health organisations stall at the same point. Not "does it work", but "where does the patient data go, who is accountable when it goes somewhere it shouldn't, and who signs the…
Scanning public health signals: outbreak and drug safety news monitoring
The first post in this series described a daily digest: a scheduled job that reads a wide set of sources, summarises them, and emails one message to one group. It works because nobody is relying on it for anything time…
#public-health-surveillance#drug-safety#alerting#llm-classification#integration
A policy and procedure chat assistant for health organisations
Most health organisations have somewhere between a few hundred and a few thousand internal documents that tell staff how to do things. Consent forms. Incident escalation. Rostering rules. Infection control procedures.…
Where deterministic matching ends: cleaning and matching patient records with AI
Every organisation that runs more than one system eventually holds the same person several times over. A referral arrives with a shortened first name and no date of birth. The patient administration system has them at…
#entity-resolution#data-integration#centazio#master-data#fhir