Guido Tapia

Guido Tapia

Director of Software Development and Machine Learning Services at PicNet

Guido manages the Software Development and Machine Learning teams at PicNet. They specialise in delivering complex systems that are usually beyond the capabilities of regular outsourcing companies. Such systems as; highly distributed systems, machine learning and artificial intelligence solutions, business critical applications, etc.

Guido Tapia

August 5, 2026

A policy and procedure chat assistant for health organisations

Most health organisations have somewhere between a few hundred and a few thousand internal documents that tell staff how to do things. Consent forms. Incident escalation. Rostering rules. Infection control procedures. Which form goes to which committ ...

#rag#policy-documents#ai-governance#evaluation#health-it

in artificial-intelligence healthcare

Guido Tapia

August 3, 2026

Where deterministic matching ends: cleaning and matching patient records with AI

Every organisation that runs more than one system eventually holds the same person several times over. A referral arrives with a shortened first name and no date of birth. The patient administration system has them at their old address. The billing s ...

#entity-resolution#data-integration#centazio#master-data#fhir

in artificial-intelligence healthcare

Guido Tapia

July 31, 2026

From meeting audio to structured minutes in health settings

Most health services we talk to are drowning in meetings before they get anywhere near a patient. Clinical governance committees, quality and safety, credentialling, infection control, drug and therapeutics, plus multidisciplinary case conferences th ...

#meeting-transcription#speech-to-text#clinical-governance#privacy#ai-governance

in artificial-intelligence healthcare

Guido Tapia

July 28, 2026

Mining patient feedback and complaints for themes

Most health services in Australia are sitting on several years of patient comments that nobody has read from start to finish. The Likert scores get tabulated and put in the quarterly pack. The free text gets skimmed by whoever is assembling that pack ...

#patient-feedback#natural-language-processing#clinical-governance#privacy#large-language-models

in artificial-intelligence healthcare

Guido Tapia

July 21, 2026

AI-assisted medical coding: suggestions your coders can defend

Clinical coding is one of the few places in a hospital where a software error has a directly calculable dollar value. Under activity based funding, the 2025-26 National Efficient Price is $7,258 per NWAU(25), a 5.9% increase and the largest since nat ...

#clinical-coding#icd-10-am#activity-based-funding#human-in-the-loop#health-it

in artificial-intelligence healthcare

Guido Tapia

July 14, 2026

Predicting appointment no-shows: what actually works in an Australian clinic

Every conversation about AI in health at the moment is about language models. Meanwhile the problem that most reliably wastes clinic capacity, the patient who does not turn up, is best solved with a technique that has been sitting on the shelf since ...

#machine-learning#xgboost#patient-scheduling#predictive-analytics#health-it

in artificial-intelligence healthcare