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Marco Tapia
Are IT wages increasing or decreasing - who is to be believed?
Are IT wages increasing or decreasing - who is to be believed? The Australian Immigration Minister Brendan O'Connor has said that the "vacancies for local IT workers were decreasing and that real wages in the IT sector…
Offshoring is finally dead !
Offshoring is finally dead. ! Well, according to Gartner (Predict 2013) and my own experience by talking to business people returning from a bad offshoring experience; there are strong indications that offshoring is…
Technologies and skills that can enhance or diminish productivity
Productivity is doing more with less or doing the same faster and/or cheaper. So, the removal of inefficiency means increase of productivity. Implementing new business systems, using some new technology effectively,…
IT Service Desk Models
What is the difference between a call centre, a help desk and an IT service desk (ITSD)? With over 10 years experience in IT, we break down what an IT service desk is, the pros and cons of various ITSD models and the…
A fantastic shift is occurring in IT Management
For a while, there had been predictions of the death of the internal IT department. Wrong! There had also been predictions about the death of the IT Manager and CIO. Wrong! What is just occurring, in my view, is a…
Productivity isn't everything, but in the long run it's nearly everything
Productivity is the efficiency with which an economy (or a company or a business unit) transforms inputs into outputs. At a high level, improved production efficiency can generate higher real incomes and lead to long…
in Productivity