All articles/Author
Marco Tapia
Technologies and skills that can enhance or diminish productivity
Productivity is doing more with less or doing the same faster and/or cheaper. So, the removal of inefficiency means increase of productivity. Implementing new business systems, using some new technology effectively,…
IT Service Desk Models
What is the difference between a call centre, a help desk and an IT service desk (ITSD)? With over 10 years experience in IT, we break down what an IT service desk is, the pros and cons of various ITSD models and the…
A fantastic shift is occurring in IT Management
For a while, there had been predictions of the death of the internal IT department. Wrong! There had also been predictions about the death of the IT Manager and CIO. Wrong! What is just occurring, in my view, is a…
Productivity isn't everything, but in the long run it's nearly everything
Productivity is the efficiency with which an economy (or a company or a business unit) transforms inputs into outputs. At a high level, improved production efficiency can generate higher real incomes and lead to long…
in Productivity
Increase Productivity - The main reason to invest in new technology
A new survey by the Australian Industry Group and Deloitte has found that "by far and away the most common reason for business investing in new technologies over the past three years has been to increase productivity…
Productivity will come down to technology and innovation in the long term
Productivity isn't everything, but in the long run it's nearly everything Nobel Prize-winning economist Paul Krugman. John Edwards, the Reserve Bank of Australia board member said in a paper published by the RBA, that…