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There is a common theme in many mature and successful organisations, the business leaders are involved in the strategy of the organisation. However, in many companies, the head of their IT team is not strategically minded.
Strategy is essential to the success of your business and IT is critical to business operations and productivity. So what happens when IT is not included in your strategy?
PicNet’s Virtual CIO (vCIO) service provides your business with access to the skills of a CIO to develop and implement your IT Strategy without the need to have a costly full time senior executive on your payroll.
Generally, an “IT Manager” tends to focus on the tactical aspects of IT, whereas a “CIO” tend to focus more on the strategy. The IT Managers role is more about daily operations; “keeping the lights on”. The CIO is concerned with long-term objectives; “growing the business” by making IT a key differentiator to their competitors, or establishing an agile IT infrastructure that cost-effectively scales to changes in demand. Furthermore, the IT Manager makes sure the team is doing things right. Whereas the CIO is more focused on leadership, culture and behaviour.
Historically, large companies, because of their size and budget tended to have CIOs, whereas smaller companies tended to have IT Managers. However, in recent years the determining factor has been the maturity of the company’s IT and how the organisation sees IT. Organisations with CIOs view IT as an enterprise function, a true line of business that provides empowering services to all other lines of business and deliver value to the organisation.
A Virtual CIO (vCIO) is a service where PicNet provides your business with the part time / casual services of an experienced CIO to act as your in-house CIO without all the associated costs involved in hiring and retaining a senior internal executive. We understand that no two business are exactly alike in terms of operations and strategic maturity. Our vCIO can be tailored to provide what you need, whether that be operational help (the traditional IT Manager) or strategic direction (CIO).
The goal of our vCIO is to help businesses think more strategically about their IT. Turning what once were thought of as just “costs” to “investments”. Our vCIO service has the ability to dive in and improve the business using a fresh set of eyes. We are not clouded by history or “how things have always been”. By bringing in expertise from a wide range of professionals, we are able to sort through the hype and jargon that surrounds IT, and through our strategic advice we can help your business to reach its full potential.
Depending on the nature and size of your business, PicNet’s vCIO can work with you in a number of different ways. For all our new customers there will be a period where we get to know your business, how it operates, what challenges it faces and what is the overall strategic direction. We also do a detailed audit and review of your current IT. From there we will usually create a Strategic IT plan and present it to the senior executive team and later the company board (if required). From this point, our vCIO service is very flexible. You can keep vCIO on as an advisory service only, or you can use vCIO to help you drive and implement the IT Strategy through your existing or external IT resources. vCIO can also be used as a mentoring and leadership role to bring maturity to your IT team and better understanding of how to use IT strategically to your senior executives.
Yes! After our vCIO reviews your current IT and find that a new strategy will be beneficial to your business then a new IT Strategy will be created.
Yes. Digital and Social Media strategies are one of many areas covered by our vCIO.
Change or specifically, resistance to change is one of the hardest things to overcome in any organisation. Our vCIO can help with delivering change by creating a sound IT strategy that deliver the right IT services for your business and staff (making their life easier) and by providing leadership in IT to advocate for the strategy that has been ratified by senior management or your board.
What IT headaches keeps you awake at night? Ask us anything!
Ask an experienced CIO your most pressing questions and you will receive, within 24 hours a response from a PicNet CIO with real world experience leading IT teams.