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Bundled with our IT Support packages PicNet’s Remote Monitoring Service is a fully managed service to monitor the uptime, performance and reliability of critical IT infrastructure. Our engineers are alerted as soon as an issue is detected and proactive action is taken to remedy any potential interruption to your business. Our RMS is included in our IT Support packages and can be tailored to monitor specific functions such as internet connections, websites, servers and core networking equipment.
“PicNet were flexible in terms of how we wanted to run the service desk”.
“They listen to their customers’ needs.”
With over 15 years of experience in designing and operating help desks for a variety of businesses PicNet can design and recommend an appropriate solution for you today.
A PicNet senior manager will be in touch to discuss your requirements and explain how PicNet can help.