NSW Health is a ministerial department of the New South Wales Government and is primarily responsible for the public health care in NSW. Many of the challenges that NSW Health faces are unique and require custom solutions, which includes improving productivity, reducing health care costs, and enhancing patient care. Not to mention the importance of data security and privacy throughout their systems.

PicNet has provided I.T. services and solutions to NSW Health since 2015 (and since 2002 in the health care & pharmaceutical industry). Using only local talent, local infrastructure, and best in class technologies and methodologies, PicNet was able to build multi-device applications in areas such as: Staff and Resource Planning, Patient Demand Forecasting, Patient Flow Management, Real-Time Dashboards and Advanced Reporting, Costing Studies, Large Scale Data Analysis and Machine Learning; all while ensuring a greater safety and privacy of data.

Blackdot helps companies across different industries globally in solving complex problems that hinders transformation and growth. Their unique methodologies allow these companies to recognise performance strengths and gaps against external best practice and be able to prioritise their development programs. To help their clients more efficiently, Blackdot was looking for a tool to streamline their processes.

PicNet was initially engaged to do a business analysis and requirements workshop for a new management tool for Blackdot, and eventually was contracted proceed with the build after this successful collaboration. This tool is now used for managing each client project, with client access for faster review and approval, plus the integration of automated reporting that can be sent to the client's stakeholders at the click of a button, therefore effectively improving the entire process.

Fuji Xerox Australia offers organisations smarter ways to work with their document-related solutions and services, and use their world-class office multifunction devices and printers, which has support coverage in all capital cities. To enable their engineers to service its equipment on customer's premises, Fuji Xerox Australia invested in a customised mobility service solution, but engineers avoided using the system due to the poor design of the user interface for entering data, hence the decision to source and implement a new platform to reduce the margin for errors and inefficiencies.

PicNet was chosen to implement this new enterprise mobility service platform for Fuji Xerox Australia that could be easily accessed and used by its engineers using the latest smartphones. Using an agile approach, PicNet worked closely with the stakeholders to develop and refine the system's core functionality. PicNet also designed the platform so engineers could use it offline when required. The new platform's intuitive user interface led to enhanced user experience and satisfaction, better quality data and fewer process inefficiencies.

BNG Contractor Services provides an innovative Contractor and Compliance Management solution through its proprietary online platform - Conserve®. This platform has evolved over time to meet the needs of clients and contractors, which allowed the business to grow and include a comprehensive consultancy service. However, BNG Contractor Services found that the rapid growth meant more requirements for enhancements, which proved to be challenging for their I.T. resources and infrastructure. They had to look for a partner who could transform and revolutionise their I.T. strategy.

PicNet was initially engaged by BNG Contractor Services to look at their ongoing management and upgrade costs for both its application development platform and core IT infrastructure. PicNet was then able to make recommendations for a new way of working and thinking, using a Cloud roadmap which will see the company make a paradigm shift in IT functionality, availability, and reduced costs. PicNet now works with BNG Contractor Services on IT Advisory Services, IT Infrastructure Support, Cloud Services, and Application Support and Maintenance for their online platform - Conserve®.

XchangeIT specialises in data and document management, with the goal of improving their clients' efficiencies in product supply, sales and returns, resulting in cost reductions in their supply chain. With plans to launch a new software pilot program but with external developers not getting it right, and with the costs of delays expected to reach millions in dollars, XchangeIT had to quickly search for a replacement in order to meet the project's budget and deadline, and the stakeholders' expectations.

PicNet started to work with XchangeIT by doing an analysis and making recommendations on their existing platform. PicNet went a few steps ahead by realising and eliminating the overcomplexity of the code, and increasing the overall speed and performance of the system. This immediately reduced the number of issues, and also made other issues easier to identify and resolve. XchangeIT had been trying to fix these issues for 9 months and was expecting at least 6 more months or even starting over, but PicNet was able to fix the bulk of all major issues within 3 months and managed to take the system to production soon after.

RB is a global brand that creates innovative products for individuals and families with the goal of a cleaner and healthier world. With over 40,000 talented entrepreneurs in its growing community, RB needed a platform to visualise all its resources and products to plan their initiatives.

PicNet developed a new platform for RB that allows the managers to view Merchandiser, Rep and Sales Information in close to real-time throughout Australia. This visualisation and machine learning platform is now critical to the planning and execution of their marketing and sales initiatives.

PicNet also developed several back office systems that helped optimise processes and increase transparency with industry regulators and suppliers.

Guide Dogs NSW/ACT is the leading provider of Guide Dogs, orientation and mobility services that empower people with low vision or blindness to get around their communities safely and independently. They were looking for IT support to help in different aspects of their mission.

PicNet have been engaged by Guide Dogs NSW/ACT in Applications Development and Support including a rewrite of an orientation and mobility application. PicNet has also helped Guide Dogs NSW/ACT in many areas of IT Consulting such as: Outsourcing IT Helpdesk, and Database Management.

The Independent Hospital Pricing Authority determines the price and cost of health care services by public hospitals, and provide advice to decision makers in terms of funding for these hospitals. They were looking for a platform to do a costing study on non-admitted patient activities throughout Australia to assist in optimising these activities and improving patient care.

PicNet, together with Health Policy Analysis, partnered to develop an application for IHPA. This application aims to collect non-admitted patient activities and costing data in order to provide recommendations for the development and implementation of the Australian Non-Admitted Care Classification (ANACC) system. This system includes mobile apps for doctors and medical professionals, a management systems and a comprehensive reporting & analytics environment. The system also adhered to the highest possible standards of data security and integrity.

Novartis Australia addresses the most challenging healthcare issues by discovering new medicine and making it accessible to everyone who needs it. In order to become a leader in this field, they needed a software provider that can help to review, optimise and even automate their business processes.

PicNet has helped Novartis Australia in many software development projects such as Sales Representative Scheduling, Event Planning, as well as Legal Case Management and Auditing Systems. These systems resulted in massive gains in productivity, efficiency and transparency.

NSW Education is a department of the Government of New South Wales and is responsible for the delivery and coordination of public education in NSW. With the great amount of data from public schools that needs to be visualised and analysed, they found that Microsoft's Power BI “Out-of-the-box” features were not sufficient.

PicNet worked with NSW Education and was able to extend their existing Microsoft Power BI functionalities to meet the department's needs. One of these was the creation of a collaboration widget to allow a fast and seamless sharing of data for easy analysis and quick decision making between teams and managers.

Grain Trade Australia provides the commercial rules and grain trading standards that are used across the grain industry in Australia. They were looking to implement several software projects to help facilitate and execute the commercial activities throughout the grain supply chain.

PicNet has worked together with Grain Trade Australia to deliver several applications. One of which was the GTA Trading Standards Database, which is now a critical tool for anyone purchasing, selling, trading, brokering, or operating in the commercial grain industry.

The Cruising Yacht Club of Australia is the nation's premier yacht club and hosts the world-renowned Rolex Sydney Hobart Yacht Race annually. CYCA has become the leader in ocean racing and sea safety over the years since its existence in 1944. Hence, the need to constantly innovate and adapt to the needs of its members.

PicNet developed a reporting dashboard for CYCA to analyse all its marina and race data, as well as its members' needs. This has helped management to understand what was required to efficiently run the club's operations. PicNet has also helped CYCA to plan a digital transformation which resulted as a blueprint for the next 5 years.